General Inquiries
For general questions about Linora's services, platform capabilities, or partnership opportunities, reach out through any of the channels below. Our team typically responds within one business day.
Support
If you are experiencing an issue with a transaction, virtual card, or exchange, please provide your transaction ID when contacting support. This helps us resolve your inquiry faster.
- Transaction Issues -- Include your transaction ID and a description of the problem.
- Virtual Card Issues -- Include the card order ID and delivery email used.
- Exchange Issues -- Include the exchange ID, currency pair, and deposit address.
Business & Partnerships
Interested in integrating Linora's infrastructure into your platform? We offer API access for businesses looking to embed virtual card issuance or exchange capabilities into their products.
Response Times
- General inquiries -- 1 business day.
- Technical support -- 4-8 hours for critical issues.
- Partnership requests -- 2-3 business days.
- Press inquiries -- 24 hours.